Pursuant to Peruvian Law N° 29733 and its Regulations (Supreme Decree N° 003-2013-JUS) | Registered Business Name: Sonqo Perú Travel E.I.R.L. | Tax ID (RUC): 20564458385
1. Data Controller
Sonqo Perú Travel E.I.R.L. (commercial name: Sonqo Perú Travel), with Tax ID (RUC) 20564458385 and registered address at Av. El Sol 123, Centro Histórico, Cusco, Perú, is responsible for the processing and protection of personal data collected through this website, in strict compliance with Peruvian Law N° 29733 — Personal Data Protection Law before the National Authority for Personal Data Protection (ANPDP).
2. Personal Data We Collect
- Identity data: first names, last names, date of birth, and type and number of identity document (National ID / DNI, Foreigner ID Card, or Passport).
- Contact data: email address, phone number, residential address, and nationality.
- Transaction data: booking history, travel dates, number of passengers, amounts paid, and payment references.
- Technical data: IP address, browser type, and essential session cookies (we never store sensitive payment card numbers or CVV/CVC codes).
3. Purpose of Data Processing
- Management, processing, and confirmation of tour and travel package bookings.
- Purchase of nominal admission tickets with the Peruvian Ministry of Culture (MINCUL), SERNANP, and railway operators (PeruRail and Inca Rail).
- Delivery of electronic vouchers, booking confirmations, and operational communications related to the contracted service.
- Handling inquiries, change/refund requests, and Virtual Complaints Book (Libro de Reclamaciones) submissions pursuant to INDECOPI regulations.
- Compliance with legal, regulatory, and tax obligations before Peruvian authorities (SUNAT, MINCETUR).
- Sending commercial and promotional communications (solely when the user has granted explicit consent).
4. Data Transfers and Processors
To operate our services securely, your data is processed through technology providers that comply with high international security standards:
- Supabase Inc. (USA) — Secure cloud database storage with encryption at rest and in transit.
- Resend Inc. (USA) — Transactional email delivery for booking confirmations and official receipts.
- Culqi S.A.C. (Peru) — Secure credit/debit card and Yape payment processing (PCI-DSS certified).
- PayPal Holdings Inc. (USA) — Secure international payment processing.
5. Data Subject Rights (ARCO Rights)
Pursuant to Law N° 29733, every personal data holder has the right to:
- Information and Access: know what personal data of yours is stored and how it is processed.
- Rectification: request the updating or correction of inaccurate or incomplete data.
- Cancellation (Deletion): request the deletion of your personal data when it is no longer necessary for contractual or legal purposes.
- Opposition: object to the processing of your personal data for commercial or advertising purposes.
To exercise any of these rights free of charge, please send a request to reservas@sonqoperutravel.com indicating the ARCO right you wish to exercise and attaching a simple copy of your identity document.
